24h Service Hotline
Dear Customer,Please note when calling our 24 hour Call Center (based in the USA), upon first contact with the travel consultant clearly mention: 'I've have made my reservation through the travel agency TRAVEL PRO in Luxembourg'. This will enable the consultant to access our reservation system after witch he will need your AMADEUS file reference in order to retrieve your reservation details. You will be able to make, change, or cancel a reservation.
Depending on the country you are calling from the telephone number may vary, therefore please check the hereafter information.
Direct Dial +1-201-221-4462
v This number is only used for countries without a toll free number or if there is a problem using the toll free number of a particular county.
Your Dedicated 800 number - In the United States, Alaska, Hawaii, Puerto Rico, the US Virgin Islands, and Canada your clients will use your dedicated 800 numbers.
Global Toll Free - 800-15253545 - HTS has secured one (1) inbound international toll free number. The Global Toll Free has 23- participating countries. (see list below)
Global Toll Free - Access codes - Because each of the participating countries utilizes a different telecommunications provider, each country requires a unique access code, to be dialed in front of the Global toll free number. Multiple Access Codes - Where some countries have multiple providers, multiple access codes have also been provided.
Dialing Instructions: Correct procedure: Intl Access Code + 800 15253545
NOTE, DO NOT PLACE/USE A 1 IN FRONT OF THE 800 EX: Colombia - correct dialing 005 or 009 + 80015253545
INCORRECT DIALING 005 or 009 + 1 80015253545
- Country Specific Toll Free Numbers - HTS has also secured individual toll free numbers for
other countries not participating in the Global Toll Free Number. See the country list and corresponding international toll free number. - Direct Dial or Collect Call Number +1-201-221-4462 this number is only used for countries without a toll free number or if there is a problem using the toll free number of a particular country.
Global Toll Free Numbers
| Country | Toll free number | Country | Toll free number | |
| Antigua | 011-800-15253545 | Japan | 010-800-15253545-or- | |
| Argentina | 00-800-15253545 | Japan | 0061-010-800-15253545-or- | |
| Australia | 0011-800-15253545 | Japan | 0041-010-800-15253545-or- | |
| Belgium | 00-800-15253545 | Japan | 0033-010-800-15253545-or- | |
| Bermuda | 011-800-15253545 | Japan | 001-010-800-15253545 | |
| China | 00-800-15253545 | Korea | 001-800-15253545-or- | |
| Colombia | 005-800-15253545-or- | Korea | 002-800-15253545-or- | |
| Columbia | 009-800-15253545 | Korea | 008-800-15253545 | |
| Costa Rica | 00-800-15253545 | Malaysia | 00-800-15253545 | |
| Denmark | 00-800-15253545 | Netherlands | 00-800-15253545 | |
| France | 00-800-15253545 | New Zealand | 00-800-15253545 | |
| Germany | 00-800-15253545 | Norway | 00-800-15253545 | |
| Hong Kong | 001-800-15253545 | Philippines | 00-800-15253545 | |
| Hungary | 00-800-15253545 | Portugal | 00-800-15253545 | |
| Iceland | 00-800-15253545 | Singapore | 001-800-15253545 | |
| Ireland | 00-800-15253545 | Spain | 00-800-15253545 | |
| Israel | 012-800-15253545-or- | Sweden | 00-800-15253545 | |
| Israel | 013-800-15253545-or- | Switzerland | 00-800-15253545 | |
| Israel | 014-800-15253545 | Taiwan | 00-800-15253545 | |
| Italy | 00-800-15253545 | Thailand | 001-800-15253545 | |
| United Kingdom | 00-800-15253545 |
Country Specific Toll Free Numbers
| Country | Toll free number | Country | Toll free number | |
| Bahamas | 1-800-369-7815 | Indonesia | 001-803-1-004-7822 | |
| Bahrain | 800-04037 | Luxembourg | 800-2-4728 | |
| Chile | 123-0-020-0646 | Mexico | 001-800-369-7815 | |
| Dominican Republic | 1-800-369-7815 | Panama | 001-800-369-7815 | |
| Finland | 0-800-1-1-2788 | Poland | 0-0-800-111-1535 | |
| Greece | 00800-11-004-7822 |
Direct Dial +1-201-221-4462
This number is only used for countries without a toll free number or if there is a problem using the toll free number of a particular county.
