Our corporate charter.
With our employees, we have drawn up our corporate charter that guides our philosophy and business strategy through 9 major principles. Our aim: We want to be the reference in Luxembourg and beyond the borders when it comes to fulfilling people’s desire for travel and mobility.
Eis Missioun: “Begeeschtert Mataarbechter beweege begeeschtert Clienten”.
Our mission :
Passionate employees for enthusiastic customers.
We ask for and encourage mutual respect between employees, while teamwork is one of our goals.
Our corporate staff management is based on trust, motivation and encouragement.
We believe that it’s our duty to promote and offer proper training to all our employees on a basis of absolute equality and the profitable allocation of people with different talents for the various fields of work, as well as with a performance based salary.
Internal and external communication is paramount to us. Employees have priority during the transmission of important information in their individual industry and business in general.
Our clients are at the heart of our activities and concerns. We offer our clients a competent and timely consultation, as well as good value for money.
We aim to build long-term relationships with our clients.
We listen and treat their comments and criticisms seriously and respectfully.
We meet our clients’ expectations with the highest level of quality possible.
Health & Safety
We ensure the safety of our clients by making them travel in cars of superior technical quality, boasting impeccable maintenance.
Our clients also benefit from this safety thanks to the services of qualified and well-trained staff.
We think safety first in all areas of our business. It’s what protects both our clients and our employees.
As a company, we are open to new ideas. Innovative ideas will be considered for their usefulness to our clients and, if appropriate, will be brought to life.
As a company, we strive to be at the forefront of technical progress in all fields.
We want to know our market and conduct market studies for this purpose.
We develop new solutions to known problems with our employees.
We encourage our employees to exchange thoughts and ideas.
The company avoids wasting natural resources. We use alternative energy sources as much as possible.
Our equipment is designed to emit harmful gases as little as possible. We want our equipment to play a leading role in the public transport sector.
We are committed to protecting the environment. We inform our customers on the measures intended to actively protect the environment in the various sectors of activity, and we encourage our employees and partners to put these measures into practice.
As a company, we are aware of our responsibility to integrate and safeguard existing jobs. Our main concern is to guarantee employment.
We therefore contribute to our country’s economic success and fulfil our role towards regions in which we develop our activities. We actively participate in innovative projects.
We respect human rights and avoid any form of discrimination based on origin, religion, age or gender.
We are aware of our pioneering role and want to actively contribute to promoting more responsible, consensual and respectful transportation.
We consider it our duty to contribute to a support project of our choice every year and in a targeted way.
We are a trustworthy company marked by long-term stable management. Under the directorship of a Management Committee, we rely on professionalism, speed and efficiency.
Our corporate management is characterized by local decision-makers.
We consider our suppliers as partners
We select our suppliers according to criteria of quality and price.
We give priority to suppliers whose business principles are similar to ours.
We integrate our suppliers in the planning process and foster long-term relationships.
We pay our bills in accordance with conditions and deadlines.
As a company, we respect the physical and intellectual property of other market players.
We reject all acquisitions of commercial information through dishonest means and means that are contrary to ethical principles.
We reject any questionable “action” that could give us a potential advantage vis-à-vis our competitors.